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about kygroup

Address:9F1,789# Zhao Jia Bang Rd., June Yao International Plaza, Shanghai PR China

Postal Code:200032

Tel: 86-21-64385109、64518800
           Manufacturing Base


Shanghai Qingpu Industrial Park, Tian-Cheng Road, No. 1666

Tel: 86-21-64385109 Fax: 86-21-69225289

           CURRENT LOCATION:HOME > Service



Maintenance warranty

1. Normal maintenance twice per year after signing product maintenance contract
2. “Client is the first” is our service aim. Each service member should obey it when doing maintenance and is glad to accept clients’ supervision.
3. Unless the artificial factor, our company’s products have life long maintenance.
4. Service member should strict to complete the service mission with high quantity according to the clients’ request, answer clients’ questions and provide clients’ solution.
5. Strict to observe clients’ regulation, operate to give clients’ convenience and protect our company and clients’ image.
6. If you want to change accessory, maintenance accessory price list and damaged parts should be showed. Damage situation and reason must be explained. The damaged ones would be taken back.
7. 7 Service member should have the ability to solve the problem in time with professional knowledge and complete the mission as quick as possible in order to reduce clients’ inconvenient and lose.
8. Register clients’ suggestion or appeal and deal with it carefully in the shortest time till make clients satisfy.




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